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How can I troubleshoot quickly?

We have uploaded operation videos and troubleshooting guides on YOUTUBE. Search for @TOPTRO- on the homepage to find them in our playlist.

Why haven’t I received a response after 24 hours?

Please be sure to check your spam folder, as our reply may have been filtered there. If you still can’t find it, please reply here so we can assist you.

Do you support returns and exchanges after purchase? What conditions must be met?

With TOPTRO, enjoy peace of mind with 24h support, 3-YEAR repair coverage, and lifetime technical assistance.

TOPTRO A1 All-in-One 4K Smart Portable Projector | Exceptional Value.This smart projector with WiFi and Bluetooth redefines home entertainment by delivering premium features at an exceptional value. The built-in Linux system lets you instantly stream movies and sports without extra devices. Weighing only 1.26kg and compact enough to hold in one hand, it’s your perfect portable home theater. Enjoy crystal-clear HD visuals combined with Dolby Audio that creates an immersive 360° surround sound experience. Whether you’re new to projectors or a home cinema enthusiast, the TOPTRO A1 offers the perfect balance of stunning picture quality and theater-like audio.
【Official Netflix Certified | Seamless Streaming 】 Ecosystem Step into a world of limitless entertainment, fully integrated and Netflix-licensed. Access Netflix, Prime Video, and YouTube instantly, or explore over 2 million videos through the built-in app store and open browser. Enjoy peace of mind with regular updates that keep your apps secure, stable, and up-to-date.(Note: Does not include HBO Max or Apple TV.)
【Vivid AI-Optimized Visuals | 1000 ANSI | 4K decoding丨HDR10+】Transform any space into a cinema with TOPTRO A1 4K projector. Enjoy vibrant, true-to-life colors powered by 1000 ANSI lumens, 4K decoding HDR10+, and AI image optimization covering 98% NTSC gamut. Whether you are there during the day or at night, our outdoor 4K projectors can provide you with the best viewing experience. The eye-comfort mode reduces blue light for those long movie nights. Videos labeled as “4K” will play at a native resolution of 1080P, a mode often referred to as ‘4K decoding’
【Cinema-Grade Sound | Dolby Audio & Two-Way Bluetooth】Equipped with powerful 20W speakers and Dolby Audio technology for an immersive 3D sound experience. Combined with advanced AI sound balance, enjoy smooth vocals and natural instrumental sound. With two-way Bluetooth functionality, it doubles as a standalone speaker—simply pair with your phone to enjoy music anytime. For even more immersive sound, easily connect to your home audio system via HDMI ARC. Whether used as a Bluetooth projector or a wireless speaker, it offers outstanding flexibility and superior audio performance.
【AI Auto-adjustment | Perfect for Ceiling Mount & Instant Setup】Smart AI technology automatically handles focus, keystone correction, screen alignment, and obstacle avoidance — specially tuned for ceiling installations. Get a perfectly squared, crystal-clear image in just 1 second, with zero manual adjustments. It can be securely installed using four M4 screw holes and a central 1/4” thread on the bottom.Plus, 50–100% digital zoom lets you resize the screen on the fly — no need to move the projector. Perfect for home movie night,backyard entertaining under the stars, or professional presentations in a home office — this ceiling projector delivers big-screen brilliance anywhere, effortlessly
【WiFi 6 | Unleash Lag-Free Mirroring & Streaming.】Experience lightning-fast, crystal-clear streaming with next-gen WiFi 6—boasting speeds up to 9.6 Gbps for a nearly 3x boost over WiFi 5. Effortlessly connect gaming consoles, laptops, TV sticks, hard drives, or mobile devices via a full suite of ports (HDMI ARC, USB, 3.5mm audio) and advanced wireless protocols. Seamlessly share your screen for work or family moments using AirPlay (iOS), Miracast (Android/Windows), or DLNA. From intense PS5 gaming to a home outdoor movie night, this projector with WiFi and Bluetooth delivers ultra-smooth, low-latency performance that brings everyone funny
【Reliable Performance丨 Worry-Free Enjoyment】Designed for lasting durability, the TOPTRO A1 features a sealed optical engine and advanced dual-fan cooling system. This technology enhances dust resistance, improves heat dissipation, and significantly reduces operating noise—extending LCD screen life while delivering a truly quiet, immersive viewing experience. Backed by professional support and comprehensive warranty coverage including 1-year free replacement + 3-year warranty. *Note: Remote requires 2x AAA batteries (not included). Contact us for remote replacement if lost or damaged.